The airline is changing their tune about customer rights.
The viral video of David Dao being dragged off an overbooked United Airlines plane for not giving up his seat has enraged many. A Twitter-led boycott of United Airlines followed, especially when the CEO, Oscar Munoz, issued a problematic statement. In Munoz’s words, the staff of the airline was thanked for “always going above and beyond” and for […]
Folks had nary a moment for United after the CEO released a letter to employees, in defense of dragging a passenger off a flight.
New Jersey resident Errol Narvaez was mortified after he was removed from a United Airlines flight due to his weight.
United Airlines released a detailed apology to the man with cerebral palsy who crawled off one of their airplanes after delayed assistance from employees.
DArcee Neal was waiting for an aisle-sized chair from an airline worker after arriving at Reagan National Airport Tuesday evening. When no one showed up to help him into his wheelchair, he was forced to crawl off the plane.
Lashonda Lee Williams, 43, was arrested after allegedly threatening another passenger on a United Airlines flight from Nashville to Houston, reports the Daily Mail. When passenger…
